Check the URL before logging in

Phishing is a common technique used by hackers to trick users into revealing their credentials or personal information by sending them fake emails or websites that look like legitimate ones. To avoid falling victim to phishing, users of Accessibility Cloud should always check the URL of the web application they are logging into and make sure it matches the official domain of Accessibility Cloud:

• accessibilitycloud.com
• app.accessibilitycloud.com
• auth.accessibilitycloud.com

Users should also look for the padlock icon and the https protocol, which indicate that the website is secure and encrypted.

Store credentials securely and do not share them with anyone

Accessibility Cloud users should never share their credentials with anyone, not even their colleagues, friends, or family members. Sharing credentials can compromise the security and privacy of the user and the organisation, as well as violate the terms of service of Accessibility Cloud. Users should also store their credentials securely, preferably using password managers, and not write them down on paper or store them on unsecured devices. Users should also use strong and unique passwords for each account. Users can also enable multi-factor authentication (MFA), as it adds an extra layer of security by requiring a code or a device to verify the user’s identity. MFA is available upon request for enrolment.

Be careful about clicking external links

Users should be careful about clicking on external links for webpages or documents, as they may lead to malicious websites or downloads that can infect the user’s device or steal their information. Users should always verify the source and the destination of the links before clicking on them, and avoid opening attachments or downloading files from unknown or untrusted sources. Users should also use antivirus software and firewall to protect their devices from malware and other cyberattacks.