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Human vs. AI in accessibility testing

Human First, AI Second: All-in-One Digital Accessibility Platform

One platform, two superpowers

ACAI, our artificial intelligence, revolutionizes digital accessibility testing by making AI and human expertise work together and achieve much more.

While ACAI has transformed what’s possible in accessibility testing and remediation, we know that technology alone isn’t enough. Automated tools can catch a wide range of issues, but they can’t replicate the judgment of a real person navigating a website with a screen reader. That’s why Accessibility Cloud keeps human testing as an essential part of the process, while making it dramatically easier. Accessibility Cloud handles the repetitive, large-scale detection work and helps you focus your efforts to the nuanced, experience-driven testing that only people can do.

Behind every accessibility barrier is a real person, and behind every solution should be real human understanding.

That’s why we built Accessibility Cloud with a human-first philosophy.

Illustration showing ACAI, represented as a glowing blue cube with a network pattern, at the center of a connected workflow. Three floating panels labeled Accessibility Report, Compliance Dashboard, and User Testing Panel extend from the cube. Four diverse people surround it: a wheelchair user working on a laptop, a person seated with a laptop, a person standing and reviewing a smartphone, and a person working on a laptop at a desk. Accessibility icons for wheelchair access, hearing, and vision appear on the floor, and green checkmarks on screens indicate successful testing results.

Our approach: Human expertise leads. AI accelerates.

Too many accessibility tools promise a quick fix: a single line of code, an automated overlay, a magic widget. The truth is, meaningful digital accessibility requires nuanced human judgment informed by lived experience. AI is a powerful ally in that work, but it’s not a substitute for it.

Accessibility Cloud platform combines the speed and scale of AI-powered scanning, monitoring, and remediation suggestions with the depth and empathy of human-led auditing, strategy, and testing. Accessibility Cloud is an all-in-one platform that doesn’t just find issues: it helps you understand them, prioritize them, and fix them for good.

Technology and AI handles the heavy lifting.
Accessibility Cloud continuously scans your digital properties, web, documents, mobile apps with AI and multiple scanning engines, identifies accessibility violations, suggests fixes for code, content, and monitors for regressions.

Humans provide the clarity.
Accessibility Cloud makes it easy to review and prioritize accessibility problems detected, helps with documenting problems and coming up with solutions suggestions, share them with external tools and make it easy to collaborate on your tools by adapting to your existing processes.

A global network of accessibility experts.
Accessibility Cloud is backed by a network of certified partners who bring localized accessibility expertise to your doorstep. From region-specific compliance requirements to language and cultural nuances, our partners help you get the most out of the platform and ensure your digital experiences are truly inclusive for every audience.

Together, they deliver results.
Superior detection, human expertise, actual results.

ACAI Artificial Intelligence Automated Scanning Issue Detection Fix Suggestions HUMAN Expertise & Judgment Manual Testing Expert Auditing Partner Network Accessibility Cloud Accessible Digital Experiences