Interactive Learning
Learn Accessibility Cloud with interactive demos and step-by-step instructions.
Frequently Asked Questions
This section contains frequently asked questions and their answers.
- How can I scan a new site?
- How can I highlight the accessibility errors of my site visually?
- How to install Accessibility Cloud Lite?
- How can I analyze my site’s accessibility errors, page by page?
- How can I see the accessibility errors of my documents?
- How can I analyze all errors, grouped by similarity?
Generic
Pages menu
- How to analyze accessibility errors of the site, page-by-page?
- Can errors or pages with errors be filtered by specific roles, such as developer, designer, or editor?
Errors menu
- How can I see the errors of my site, grouped by error type
- How are the errors prioritized?
- How can I see the errors that were resolved, remediated, or removed in the past?
- How to see the violations the errors of my site cause?
- Can I only see the most recent errors?
- Can I see the errors that correspond to AAA conformance level of WCAG?
- How can I see the errors corresponding to WCAG 2.2 without making it a compliance target?
- How can I see the errors I dismissed in the past?
- Can I bulk export all the errors?
- Does Accessibility Cloud identify repeating problems and group them together?
- What type or educational material does Accessibility Cloud supply about the errors discovered?
- Can I dismiss errors that I cannot or will not fix?
- Can errors be converted into findings?
- How do I add my own notes and screenshots into errors?
Solution suggestions
- How to generate a solution suggestion for an error?
- Does Accessibility Cloud provide solution suggestions?
- Does Accessibility Cloud use AI while providing solution suggestions?
- What if the solution suggestion I get is not applicable?
- Can I give directions & context to AI for better, more applicable solution suggestions?
Creating findings
- How to report defects in Accessibility Cloud?
- How to create a finding?
- How does Accessibility Cloud save time in reporting accessibility defects?
- What are different ways to create a finding?
- How to add screenshots to my findings?
- How to add alternative text to my screenshots?
- Can you associate a findings with multiple pages?
- Can you associate a finding with a URL, say, a document?
- Can you associate a finding with a mobile app / desktop app screen name?
- Can you associate a finding with a component or an element?
- How to convert an automatically detected error into a finding?
Library of frequently encountered accessibility defects
- How to take advantage of Accessibility Cloud’s library of frequently encountered accessibility defects?
- Which fields does Accessibility Cloud fill automatically for findings created from snippets?
Using findings
- How to share a finding?
- How to send a finding to a colleague?
- How to send a finding to a bug tracker, like Jira, GitHub, or DevOps?
- How to delete a finding?
- How to mark a finding as resolved?
- How to edit a finding?
- How to find resolved findings in the past?
Including findings in audits / manual tests
- How to include findings in audits / manual tests?
- How success criteria mapping of findings could affect audits?
- What happens if you reported a finding which correspond to an AAA success criterion but your test type doesn’t include AAA success criteria?
- Can you include AAA success criteria into audits of different types, such as EN 301 549?
Accessibility Insights for Web
- How to use Accessibility Insights for web?
- Which guided tests are supported?
- How to export test results?
- Which format to choose while exporting test results?
Using test results in Accessibility Cloud
Manual tests / audits overview
- How to get started with manual tests or audits?
- Can I give access to my accessibility consultant to perform our audit in Accessibility Cloud?
- Can I import or export my manual test / audit?
- Do you support WCAG-EM?
- How does automatic sample (page) selection work?
- During auditing, how do we see WCAG and non-WCAG success criteria of EN 301 549?
- Can I exclude automatic test results from my manual test / audit and start from scratch, like an empty checklist?
- How can I display conducted automatic tests even if there are no failures found?
Test types
- Which guidelines are supported by Accessibility Cloud?
- Can we perform audits and test digital properties against our custom test rules?
- Is WCAG 2.2, EN 301 549, Section 508, ADA, BITV, or RGAA supported?
- In addition to selected test type, can I also include AAA success criteria in my audit?
- How do I include WCAG 2.2 success criteria in addition to BITV?
- Does Accessibility Cloud support software or mobile app auditing for EN 301 549?
- What does Accessibility Cloud’s EN 301 549 tests are based on?
- How do I ensure my audits include everything in the Table A.1 of Annex A of EN 301 549?
- How can I include or exclude conditional success criteria from EN 301 549?
Information sources
- How does Accessibility Cloud use automatic test results within manual tests / audits?
- How do I include my findings into my manual test / audit?
- Can I include my guided tests into my manual test / audit?
Authoring
- How can I document a problem / error / violation which I found on a single page?
- How to document errors that affect the entire test sample?
- Which content authoring format do I use while authoring my audit / manual test?
- Is markdown supported?
- Can I enter content in multiple languages to have a report that displays a multi-lingual audit?
- How to upload / paste screenshots?
- Can I see a preview of the content I am authoring?
- How to add alternative text to screenshots to ensure their accessibility in the report?
- How to preview my audit report as I am working on it?
Guidance
Reports
- What does Accessibility Cloud’s audit reports look like?
- Can I have a custom report template for my audits?
- Is it possible to filter the manual test / audit report to show only failures?
- How are the details of documented problems gets displayed in reports?
- Can I download the report as HTML or PDF?
- What do I need to do to place my audit into my customer’s Accessibility Cloud account?
- Can I come back to my audit in the future to update it with a new revision?
- How does document testing work?
- How many documents can I test?
- How can I find the most recently discovered documents?
- How can I see which of my documents have the most amount of errors?
- How can I find my newest and oldest documents?
- How can I add a new document for Accessibility Cloud to test?
- Can I access document test results after I remove a document from my site?
- How can I analyze the errors present in my documents?
- What type of information does Accessibility Cloud provide related to document errors?
- How can I figure out which of my documents am I legally responsible from making accessible?
- How to invite other users?
- What kind of roles does Accessibility Cloud support for permissions?
- Can a user account be read-only?
- Can user accounts have granular, specific permissions for specific tasks?
- How to share errors and other types of content from Accessibility Cloud with my colleagues?
- How to share errors and other content from Accessibility Cloud to other tools, such as bug trackers and project management suites?
- Can I share errors and other content to Azure DevOps, GitHub, Jira, Trello, GitLab, Asana, Monday.com, ClickUp, Zapier, Make, and others?
- Can invitations be cancelled?
- Can expired invitations be resent?
Compliance targets
- How to configure Accessibility Cloud compliance targets to test for more guidelines?
- How to enable EN 301 549 as a compliance target?
- How to enable WCAG 2.2 as a compliance target?
- How to enable BITV as a compliance target?
- How to enable RGAA as a compliance target?
- How to enable Section 508 as a compliance target?
- How to enable AAA conformance level of WCAG as a compliance target?
Other compliance features
Scanning behind logins
Auditing
Spoofing
This feature is available in Enterprise Edition, Monitoring Agency Edition and as an add-on to Standard Edition plans.
This feature is available in Enterprise Edition, Monitoring Agency Edition and as an add-on to Standard Edition plans.
Component library setup / generic
- How to create a new component library?
- What information do I need to create a component library in Accessibility Cloud?
- Can I isolate accessibility errors of my site’s header or footer from all the rest?
- Is there a way to semantically group errors per category, such as all errors on all forms?
- Can I have multiple component libraries?
- Can I just use tag names or any kind of CSS selector to create a component?
- How to enable a component library for a site?
- Do I need to scan the site again to see component-level test results?
- Can I create custom components from my design system?
- Can Accessibility Cloud find and distinguish accessibility errors introduced at the development stage / during implementation?
- Can I associate a component library with multiple sites to search for components in all of them?